Terms of sale

You must provide a valid proof of eyelash extensions certification by a recognized establishment in Canada when buying: adhesive or after care for eyelash extensions. If you’re a client (not a technician but a client) you can buy at retail price. Please make sure to select the correct price.

If you cannot provide a clear photo of your diploma, you will get a refund minus 15$ of processing fees.

Your order will be shipped within 24 hours following the payment of your order. Most orders are shipped the same day. Delivery time is between 1 to 7 business days depending on your location. For Quebec and Ontario, most orders are delivered the next day (by Purolator).

Shipping fees are 10.95$ with Purolator and 15.95$ with Canada post. Both options offer a tracking number and a 100$ insurance in case of lost. We offer free shipping on orders of 125.00$ and more before taxes. Make sure to provide us your correct mailing address.

If you make a mistake and the package is returned to us you will have to pay for the returned package and pay for the shipping again. For more info, please read « returned parcels ».

Payment methods:

  • Phone orders: Visa ou Master Card, e-transfer (Interac)
  • Online: PayPal (safe and secure payments. We accept: VISA, Master Card, American Express and débit)
  • E-Transfer (Interac): by email or text message
  • Pick ups: Cash, Interac, e-transfer, Visa or Master Card
  • Prices DO NOT include taxes
  • No refunds.
  • Defective products will be replaced or may be refunded if we cannot replace them.